Challenges facing your organisation
In many countries, reform programmes are acting as catalysts for improving standards of public and private sector performance, decentralisation of power and budgets, and greater flexibility in managing resources. New ways of working are developing rapidly, sometimes based on private sector practices, including the delivery of public services by the private/non-government sector. This can lead to the fragmentation of traditional values such as integrity, objectivity, honesty and accountability.

A sound framework for change initiatives, clearly setting out expected achievement at all levels and accompanied by a comprehensive and clearly stated strategy for implementing the change is therefore essential for all modern public and private sector organisations.

Benefits of attending to you and your organisation
You will be able to:
Reflect on current standards of quality and output in their own organisations, and levels of customer satisfaction with the services they provide

Analyse current business systems and practice and compare them to the desired future state

Develop practical strategies for ensuring sustainable change

Enhance understanding of methods to establish and communicate core values and codes of conduct for all employees

Explore alternative methods of promoting and maintaining ethical and professional behaviour

Identify areas of risk and develop techniques for monitoring, evaluating and adjusting strategies as they are implemented;

Compare aspects of strategy and change management practice from across the world which can be directly applied or adjusted to suit local conditions

Develop practical strategies for initiating relevant and sustainable change to improve standards of integrity in the public service and private sector.

Programme aim
This workshop is designed for middle and senior managers in the public and private sector, representatives from non-government organisations (NGOs) and all those with responsibility for ensuring improved output and customer focus in their organisations. It will be relevant for those working at national, regional, local or organisational level.

The main aims of the workshops are:
To assist participants in developing practical strategies for establishing, promoting and sustaining ethical change in their organisation

To encourage a more pragmatic style of leadership and management that encourages employees to work towards, rather than against the desired organisational future.

What you will learn
Week one
The role of strategic planning and management
Initiating the strategic planning process
Clarifying organisational mandates
Situational analysis techniques and stakeholder analysis
Identifying and defining strategic issues and strategic objectives
Exploring the role of leadership and management to ensure effective strategy development and implementation
Developing business plans
Monitoring and evaluating results.

Week two
Analysis of the external and internal factors driving change and the speed, intensity, and focus of that change

Diagnosing organisational capability for change

Review of various strategies for change

Analysis of the current state and desired state of the organisation

Identification of core values underpinning the new organisation and the methods by which they can be communicated and supported

Developing structures, systems and administrative procedures to support change culture and behaviour

Anticipating and managing resistance to change

Robust monitoring and feedback techniques.

Both workshops will include seminar sessions, discussions, small and large
group exercises, and the development of action plans for implementation
post training. They have been designed to be flexible so that they can be
adjusted wherever practicable to meet the specific requirements of
participants and their organisations.

Duration: 2 weeks